Personal Tech Help From a Real Person -
Right Here in DFW.

Photo of a couple smiling and using a smartphone

Get help from someone you can actually reach - when you need it.

Local, one-on-one support for phones, computers, and everyday tech questions—without jumping through hoops to talk to a human.

  • ✔ Available for remote or in-home sessions
  • ✔ Patient, step-by-step explanations (no jargon)
  • ✔ Support for seniors and adult children helping parents

Local & Independent

Serving families nearby—no call centers.

Actually Reachable

Call or text—talk to a real person.

No Waiting

Skip long lines and appointment backlogs.

Hi! I'm Haley

I started Handrail Tech Services because I've watched people I love struggle with technology—and felt how stressful that can be. My parents often worry about doing the “wrong thing” on their devices or making a mistake they can't undo. Seeing that fear and frustration showed me that the problem isn't technology itself—it's the lack of patient, human support.

I spent years working in corporate IT, but I wanted to help people in a more personal way. I wanted to be someone who takes the time to explain things clearly, answers questions without judgment, and is actually reachable when help is needed. That's what I do now. I help adults and seniors feel comfortable, confident, and supported with their technology—one conversation at a time.

Haley Hankins, founder of Handrail

Tech Confidence Plans

Simple, safe, and supportive tech help — designed for seniors and families.

Confidence Session

Starter Plan

$125

One-time • 90 minutes

  • ✔ Personalized tech help (phone, tablet, or computer)
  • ✔ Device setup & troubleshooting
  • ✔ Email cleanup
  • ✔ Password & account setup
  • ✔ Scam safety review

Digital Safety Package

Standard Plan

$350

Three 90-minute sessions

  • ✔ Everything in Starter Plan
  • ✔ Scam & fraud prevention training
  • ✔ Email and online shopping safety

Family Peace Package

Premium Plan

$60/mo

or $600/year

  • ✔ Monthly tech check-ins
  • ✔ Scam alert monitoring
  • ✔ Family support line

Not sure which plan fits your needs?

Contact Me

Ways To Get in Touch

Have questions or want to schedule your first session? We're here to make technology feel simple and stress-free.

Prefer to call or text? Need help ASAP?

Reach me directly and talk to a real person.


📞 (682) 351-0054

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